When customers request unreasonably long tanning times, what is the best way to respond?

Explaining the importance of skin typing and exposure schedules is the most effective way to respond to customers who request unreasonably long tanning times. This approach educates customers about how different skin types respond to UV exposure, highlighting the need for safe tanning practices to prevent skin damage and reduce the risk of complications, such as burns or long-term skin issues.

By providing information on skin typing—essentially categorizing skin based on its sensitivity to UV light—and how exposure schedules are developed to mitigate risks, you foster a sense of trust and professionalism. This educative response can help customers understand that your recommendations are rooted in safety and health, rather than being arbitrary restrictions.

The other options may not effectively address the customer's needs or concerns. Ignoring the request could lead to frustration and dissatisfaction, while allowing longer tanning sessions goes against safety protocols and could harm the customer. Suggesting indoor tanning only may not address the specific request for longer times and could be seen as dismissive of the customer's desire to tan following their preferences.